Return & Cancellation Policy
Return & Cancellation Policy
Order Cancellation
Once an order is accepted and processed, it cannot be cancelled.
If you wish to cancel an order before it is accepted, you may contact us through the details provided on our Contact Us page. To process your cancellation request, you must clearly communicate your decision via email or by speaking with our customer support team.
Returns Policy
At MLAL Organics Pvt. Ltd., we maintain strict quality standards. Therefore, we do not accept returns on any products once delivered.
Damaged or Incorrect Products
If you receive a product that is damaged, defective, or incorrect, please contact us immediately through our official contact channels.
Upon verification, we will:
- Offer a replacement, or
- Issue a full refund, based on your preference
Refund Process
For approved cases, refunds will be processed within 14 days from the date we receive confirmation of the issue or returned goods (if applicable).
Refunds will be issued using the same payment method used during the purchase. You will not be charged any additional fees for the refund.
Contact Us
If you have any questions regarding our Return & Cancellation Policy, feel free to reach out to us via our Contact Us page.